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Please contact Mercury Associates with any queries you may have, we will endeavour to get back to you within 24 hours.

Tel: 01484 423358
Fax: 01484 423358
Mob: 07766 008915

ethics & values

Always do right. This will gratify some people and astonish the rest."
Mark Twain

Code of Ethics and Values

Our Code of Ethics & Values, is designed to provide clear, positive statements of ethical behaviour reflecting the core values of our company. Our Code includes practical strategies for addressing ethical questions and a useful framework for decision-making and handling the day-to-day operations of the business. It reflects the issues and concerns of today's complex and socioeconomic and geo-diverse business.

Goals of the Code of Ethics & Values

  • To build relations on mutual respect and trust
  • To promote and maintain the highest standards of personal and professional conduct
  • To produce the highest standard of product or service for our customers and clients
  • To respect the environment in everything we do and manage our resources in a sustainable and responsible way.

Our ethics or codified set of rules are how we conduct our business, understanding the consequences of our decisions, intent and actions. They are best summarized as follows:

  1. We will always aim to provide a friendly, receptive, courteous service to everyone
  2. We will make calculated decisions and recommendations based upon research and facts, taking into consideration short and long term goals but with priorities based on safety and security of our team mates, associates vendors and customers
  3. If using third party or client assets in carrying out our task, we will ensure their proper use and follow established procedures
  4. We will communicate efficiently with our team mates, associates vendors and customers
  5. Where possible we will work towards consensus building and gain value from diverse opinions
  6. We aim to display a style that maintains consistent standards, but is also sensitive to the need for compromise, "thinking outside the box," and improving existing paradigms when necessary
  7. We observe the Voluntary Principles on Security and Human Rights Click Here

Our values are the rules by which Mercuy Associates UK make our emotional investments i.e. our decisions. They are best summarized:

  1. We will respect and abide by the law of the land
  2. We will act with the utmost integrity and moral courage
  3. We will mutually respect those we interact with
  4. We will be honest and candid and do what we say we will do, and are dependable
  5. We will make objective decisions, free from unlawful gifts, narrow political interests, and financial and other personal interests that impair our independence of judgment or action
  6. We extend equal opportunities to all, and base these opportunities on meritocracy
  7. We will show respect for persons, confidences, and information designated as "confidential"
  8. We will work as a team and value our team mates, associates, vendors, customers and clients

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